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Terms of Service

Effective

Please read these Terms carefully. They include a binding arbitration agreement and a class-action waiver (Section 20) that affect how disputes are resolved. You can opt out of arbitration within 30 days (Section 20.8). The Terms also limit our liability (Section 18) and refer to a separate Client Waiver, Release of Liability and Informed Consent that applies to stretching sessions.

1. Who we are and what these Terms cover

In short: these Terms are the contract between you and us for both of our websites and everything you buy through them.

These Terms of Service (the "Terms") are a legally binding agreement between you and Stretchtogo LLC ("Stretchtogo", "we", "us" or "our"), 1100 Brickell Bay Ave, Miami, FL 33231. They govern your use of:

  • stretchtogo.com, where you can book mobile assisted-stretching sessions and live virtual sessions, and apply for the Custom Stretch & Strength Program (together, "Sessions"); and
  • learnstretchtogo.com, where you can buy and take our certification courses, sit the final exam and evaluation, join the learner community, and receive and verify certificates (together, the "Courses");

and any related pages, emails, accounts, forms and services (together with the websites, the "Services").

Other documents form part of these Terms and apply where relevant:

If there is a conflict, the more specific document controls on its subject (for example, the Waiver controls on assumption of risk and release, and the Cancellation & Refund Policy controls on refunds), except that Section 20 (Arbitration) of these Terms always controls how disputes are resolved.

2. Accepting these Terms

In short: by using the sites, creating an account, booking or buying, you agree to these Terms.

You accept these Terms when you create an account, book a Session, buy a Course, check a box stating that you agree, or otherwise use the Services. If you do not agree, do not use the Services. If you accept on behalf of a company or other organization, you confirm that you have authority to bind it, and "you" includes that organization.

3. Eligibility

In short: you must be an adult to use our Services.

You must be at least 18 years old and able to form a binding contract to create an account, book a Session, buy a Course or post in the community. By using the Services you confirm that you meet these requirements and that you are not barred from receiving them under any applicable law.

We do not provide Sessions to anyone under 18 unless (a) a parent or legal guardian makes the booking, (b) we have agreed in advance and in writing to serve the minor, (c) the parent or guardian signs our separate minor-participation consent form, and (d) the parent or guardian remains present for the entire Session. We may decline any booking for a minor for any reason. Courses are not available to anyone under 18.

4. Accounts and security

In short: keep your login to yourself and your details accurate; you are responsible for activity on your account.

You may need an account to buy or access some Services. You agree to give accurate, current and complete information and to keep it up to date. You are responsible for keeping your password confidential and for everything that happens under your account. Tell us promptly through our contact form if you believe your account has been used without your permission. We may suspend or close an account that we reasonably believe is compromised, inaccurate, or being used in breach of these Terms.

5. What our Sessions are, and what they are not

In short: assisted stretching is a fitness and wellness service. It is not massage therapy, physical therapy, chiropractic or any other medical care.

Our Sessions are assisted stretching: a fitness and wellness service in which a Stretchtogo practitioner guides you through active and passive stretches, moving your limbs and joints through a comfortable range of motion while you remain fully clothed, together with breathing, relaxation and movement guidance. Virtual Sessions are coached live over video, without physical contact.

Sessions are not massage therapy, and practitioners do not perform massage or manipulate soft tissue for therapeutic purposes. Sessions are also not physical therapy, chiropractic, athletic training, occupational therapy, nutrition or dietetic counseling, or any other form of medical or health care. Practitioners do not diagnose, treat or cure any injury, disease or condition, prescribe exercise for a medical condition, or provide medical advice. Any general wellness information we give is for educational purposes only. You should consult a physician or other qualified health-care provider before starting any new physical activity, and about any health concern.

The Custom Stretch & Strength Program is a personalized flexibility and strength coaching program. Any general guidance it includes about lifestyle, activity or habits is general wellness information, not a medical, nutritional or weight-loss treatment plan.

6. Booking Sessions

In short: a booking is confirmed once you receive our confirmation. You must give us accurate information, including about your health, and accept the Waiver.

6.1 Making a booking. You can book online by choosing a Session, a practitioner (or "any practitioner"), a time and a meeting address, and by completing our intake questions. A booking is confirmed when we send you a confirmation email. We may decline or cancel any booking before the Session begins, for example if a time is no longer available, the address is outside our service area, or we cannot safely provide the Session; if we do, we will refund any amount you paid for it.

6.2 Information you provide. You agree that everything you tell us, including in the intake questions and in person, is true and complete. You must tell us, before the Session and again at any time things change, about any injury, pain, medical condition, surgery, pregnancy, medication or other circumstance that could affect your safety during stretching. We rely on this information. The Waiver explains this duty in more detail.

6.3 The Waiver. You must accept the Waiver, by checking the box at booking, before any Session. Each Session is subject to the Waiver. If someone other than you will receive the Session, you must make sure that person reads and accepts the Waiver before the Session; the practitioner may ask them to confirm acceptance on arrival.

6.4 Prices. Prices are shown on the site at the time of booking and are in US dollars. Current Session prices are $150 for a 1-hour mat Session and $250 for a 1-hour table Session ($50 less if you provide your own massage table). The Stretch Extremities & Relaxing Techniques add-on adds 30 minutes to a mat or table Session for $50. Live virtual Sessions are $100 for 30 minutes or $150 for 1 hour, plus $50 for each additional half hour, up to 2 hours. The Custom Stretch & Strength Program is $1,500 per month, is available by application only, and is not sold by the Session. Tips are not included in any price. We may change prices at any time, but a price change will not affect a booking we have already confirmed.

6.5 Payment options. When you book, you pay online by card either (a) a deposit (currently 20% of the Session price), with the remaining balance paid by card by the start of the Session; or (b) the full price. We do not accept payment on site or after the Session. Deposits are applied toward the Session price. How deposits are treated if you cancel, reschedule or do not show up is set out in the Cancellation & Refund Policy.

6.6 Rescheduling and cancellation. You may cancel or reschedule under the Cancellation & Refund Policy, which currently requires at least 24 hours' notice.

7. Practitioner visits, safety and conduct

In short: we come to you. Please provide a safe, appropriate space and treat our practitioners with respect. They can refuse or end a Session if they feel unsafe.

7.1 Travel. For in-person Sessions, the practitioner travels to the home, office, hotel or other address you give us. You confirm that you have the right to use that location for the Session and to invite the practitioner there, and that you have obtained any permission needed (for example, from a hotel, building manager or employer). Please give us accurate access instructions, parking information and a phone number where you can be reached. If the practitioner cannot reach or enter the location at the scheduled time despite reasonable efforts, the Session is treated as a no-show under the Cancellation & Refund Policy.

7.2 A safe and appropriate environment. You agree to provide a clean, safe, reasonably private space with enough clear floor area (about 6 to 8 feet for a yoga mat or massage table, plus room to move around it), free of hazards such as loose objects, slippery surfaces, aggressive or unrestrained animals, and dangerous conditions. The practitioner may ask you to adjust the space. You must be appropriately and fully clothed in comfortable clothing you can move in. At least one adult must be present for the entire Session if the Session is for a minor.

7.3 Conduct and anti-harassment. Our practitioners are professionals, and Sessions are strictly non-sexual. You must not, and you must make sure anyone present does not:

  • make sexual comments, advances or requests, or engage in any sexual, lewd or indecent conduct or exposure;
  • touch a practitioner inappropriately or without consent;
  • harass, threaten, intimidate, demean or discriminate against a practitioner, including on the basis of race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability or any other protected characteristic;
  • be under the influence of alcohol or drugs to a degree that affects safety or conduct;
  • record a practitioner by video or audio without their consent; or
  • ask a practitioner to perform services outside the scope described in Section 5.

7.4 Right to refuse or stop a Session. A practitioner may refuse to start, or may stop, a Session at any time and without liability if, in the practitioner's reasonable judgment: the environment is unsafe or inappropriate; you or anyone present breaches Section 7.3; you appear to have a condition that makes stretching inadvisable, or you have not given information needed to proceed safely; you ask for services outside the scope of Section 5; or continuing would otherwise risk anyone's safety or wellbeing. If a Session is refused or stopped because of your conduct, the condition of the location, or information you withheld, you will not be entitled to a refund and the full Session price is payable. If a practitioner stops a Session for a reason that is not your responsibility, we will refund or credit the unused portion fairly.

7.5 Zero tolerance. We may cancel all your future bookings, close your account and refuse future service if you breach Section 7.3, and we may report conduct to law enforcement.

7.6 Your right to stop. You may ask the practitioner to change or stop any stretch, or end the Session, at any time. The practitioner will stop.

8. Virtual Sessions

Virtual Sessions take place over a video-calling service we tell you about when you book. You are responsible for your device, internet connection and a safe space to move. The practitioner cannot see everything in your surroundings and cannot physically support you, so you must work within your own comfortable limits. The video-calling provider's own terms and privacy policy apply to your use of its service. We do not record virtual Sessions unless we tell you in advance and you agree.

9. Packages

We no longer sell Session packages. If you bought a package before we stopped selling them, its remaining Sessions stay subject to the terms shown when you bought it. Questions about an existing package? Contact us through our contact form.

10. Courses and learner accounts

In short: buying a Course gives you a personal, time-limited license to watch and use it for your own learning. You may not share your login or the materials.

10.1 Access. When you buy a Course, you receive access through your learner account for the access period shown on the Course page (currently 12 weeks from enrollment), unless we extend it. Access ends automatically at the end of that period. Course prices are currently $990 (Mat Online), $1,200 (Table Online) and $1,500 (Mat In Person, 1:1). For in-person Courses, dates are agreed with you individually after you request them, and we do not take payment until dates are agreed.

10.2 License. Subject to these Terms and payment in full, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable license to access and view the Course content for your own personal, non-commercial education during the access period. You may download materials we make available for download (such as PDFs) for your own personal reference. You may use the techniques you learn in your own professional practice, subject to Section 10.5 and applicable law.

10.3 Restrictions. You may not, and may not allow anyone else to:

  • share your login, password or account, or let anyone else access a Course through your account (each account is for one individual learner);
  • copy, record, screen-capture, download (other than as allowed above), reproduce, distribute, sell, rent, publish, stream or publicly display any Course content;
  • use Course content to create a competing course, training program, certification or product, or to train an artificial-intelligence model;
  • remove copyright or other notices; or
  • use any automated tool to access or scrape the Services.

We may monitor for account sharing (for example, simultaneous logins from different locations). If we reasonably believe you have breached this Section, we may suspend or end your access without refund and revoke any certificate.

10.4 Intellectual property. The Services and all Course content, including videos, text, routines, sequences, exams, graphics, the Stretchtogo name and logo, and the "Stretchtogo Certified" designation, are owned by us or our licensors and are protected by copyright, trademark and other laws. Except for the limited license above, no rights are granted to you. Use of the Stretchtogo name and the "Stretchtogo Certified" designation is governed by the Certification Program Terms.

10.5 A certificate is not a license. A Stretchtogo certificate shows that you completed our Course requirements. It is not a government license, registration or credential, and it does not authorize you to practice massage therapy, physical therapy, chiropractic, athletic training or any other profession regulated by any state or country. You are solely responsible for determining and complying with the licensing, insurance, business and other legal requirements that apply to any services you offer, wherever you offer them.

10.6 Exams, evaluations and certificates. Certification requires passing the final exam and a live evaluation, conducted by a certified Stretchtogo professional by video call or in person, as described in the Certification Program Terms. Recorded video submissions are not accepted. We may revoke a certificate, and remove it from public verification, if we find that it was obtained through cheating, impersonation, plagiarism or misrepresentation, or if the holder engages in serious misconduct, misuses the Stretchtogo name or marks, or materially breaches these Terms or the Certification Program Terms.

10.7 Changes to Courses. We may update, reorganize or replace Course content from time to time. We will not materially reduce the core content of a Course you have paid for during your access period.

11. Community rules

In short: be respectful, stay on topic, and don't post anything you don't have the right to share.

Our learner community is for enrolled learners to support one another. When you post, comment or upload anything ("Your Content"), you agree that you will not post content that:

  • is unlawful, defamatory, harassing, threatening, hateful, discriminatory, sexually explicit or obscene;
  • infringes anyone's copyright, trademark, privacy or other rights (including photos or videos of other people without their consent);
  • discloses another person's personal or health information;
  • gives medical advice or makes health claims presented as professional advice;
  • is spam, advertising, affiliate marketing or solicitation not permitted by us;
  • impersonates anyone or misrepresents your affiliation with anyone, including with us; or
  • contains malware or attempts to disrupt the Services.

You keep ownership of Your Content. You grant us a worldwide, non-exclusive, royalty-free license to host, store, display, reproduce, adapt (for formatting) and distribute Your Content for the purpose of operating and improving the Services. This license ends when you delete Your Content or your account, except for copies that others have already quoted or that we must keep for legal reasons. You confirm that you have all rights needed to grant this license.

We may, but are not obliged to, monitor the community. We may edit, hide or remove any content, and suspend or remove any member, at our discretion. Community content reflects its authors' views, not ours, and we are not responsible for it. Do not rely on community posts for health or legal advice.

12. Payments and taxes

In short: payments are processed by Stripe; you agree to pay what you owe, plus any applicable taxes.

12.1 Processing. Online payments are processed by our payment processor, Stripe. Your card details go directly to Stripe and are not stored on our servers. Stripe's terms and privacy policy apply to its processing. You confirm that you are authorized to use the payment method you provide.

12.2 Charges. You authorize us (through Stripe) to charge your payment method for the amounts you agree to at checkout, including deposits and, where you have chosen it, the full price. We do not charge the remaining balance of a deposit booking to your card automatically unless you agree to that at booking; otherwise you pay the balance by card by the start of the Session.

12.3 Recurring charges. We charge a recurring fee (for example, the monthly Custom Stretch & Strength Program) only if you expressly agree to it after we clearly disclose the amount, billing frequency and how to cancel. You may cancel a recurring plan at any time; cancellation takes effect at the end of the current billing period, and we will tell you how to cancel when you enroll.

12.4 Taxes. Prices do not include sales or other taxes unless stated. You are responsible for any taxes that apply to your purchase, and we will collect them where required by law.

12.5 Coupons. Coupons and promotional codes are subject to their stated conditions, have no cash value, may not be combined unless stated, and may be withdrawn at any time before use.

12.6 Chargebacks. If you believe a charge is wrong, please contact us first so we can fix it. If you dispute a valid charge with your bank, we may suspend your access to the Services while the dispute is resolved.

12.7 Refunds. Refunds are governed by the Cancellation & Refund Policy.

13. Your health is your responsibility

You are responsible for deciding whether assisted stretching, or teaching it, is suitable for you. You confirm that you will consult a physician before participating if you have, or suspect you may have, any medical condition, injury, or pregnancy, or if you have any doubt. If you feel pain, dizziness, numbness, shortness of breath or any other discomfort, tell the practitioner immediately and stop.

14. Photos and your space

If you upload a photo of your space, only include the floor area where the Session will take place and avoid including people, documents or other personal items. We use the photo only to prepare for your Session, as described in the Privacy Policy. We do not photograph or record you during a Session without your prior express consent.

15. Acceptable use of the websites

You agree not to: use the Services for any unlawful purpose; attempt to gain unauthorized access to any account, system or data; interfere with or disrupt the Services, including by overloading them; bypass or defeat any security, captcha or access-control measure; scrape, crawl or harvest data; upload malicious code; submit false bookings or spam; or use the Services to send unsolicited communications.

The Services may include embedded videos (for example from YouTube or Vimeo), links to other websites, and services provided by third parties such as Stripe and video-calling providers. We do not control these third parties and are not responsible for their content, policies or practices. Your use of them is at your own risk and under their terms.

17. Disclaimers

In short: we provide the Services "as is" and cannot promise particular results.

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICES, INCLUDING ALL SESSIONS, COURSES, CONTENT, CERTIFICATES AND COMMUNITY FEATURES, ARE PROVIDED "AS IS" AND "AS AVAILABLE," AND WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE WEBSITES WILL BE UNINTERRUPTED, ERROR-FREE OR SECURE.

WE DO NOT PROMISE ANY PARTICULAR RESULT FROM A SESSION OR COURSE, INCLUDING ANY IMPROVEMENT IN FLEXIBILITY, PAIN, MOBILITY, STRENGTH, WEIGHT OR WELLBEING, OR THAT YOU WILL PASS AN EXAM OR EVALUATION, OBTAIN WORK OR CLIENTS, OR EARN ANY INCOME. ANY INCOME EXAMPLES ARE ILLUSTRATIVE ONLY; SEE OUR EARNINGS DISCLAIMER.

Some jurisdictions do not allow the exclusion of certain warranties, so some of these exclusions may not apply to you.

18. Limitation of liability

In short: if something goes wrong, our liability is limited to what you paid us in the past year (or $100 if more), except where the law doesn't allow a limit.

TO THE FULLEST EXTENT PERMITTED BY LAW:

(a) WE AND OUR OWNERS, OFFICERS, EMPLOYEES, PRACTITIONERS, CONTRACTORS AND AGENTS (THE "STRETCHTOGO PARTIES") WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, INCOME, BUSINESS OPPORTUNITY, DATA OR GOODWILL, ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS, EVEN IF ADVISED OF THEIR POSSIBILITY; AND

(b) THE TOTAL LIABILITY OF THE STRETCHTOGO PARTIES FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE OR OTHERWISE, WILL NOT EXCEED THE GREATER OF (i) THE AMOUNTS YOU PAID US FOR THE SERVICES GIVING RISE TO THE CLAIM IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, AND (ii) ONE HUNDRED US DOLLARS (US $100).

These limits do not apply to liability that cannot be limited or excluded by law, including liability for gross negligence, intentional misconduct, or fraud. These limits apply in addition to, and do not reduce, the assumption of risk and release in the Waiver. They are an essential part of the bargain between us, and our prices reflect them.

19. Indemnity

You agree to defend, indemnify and hold harmless the Stretchtogo Parties from and against any claims, losses, liabilities, damages, costs and expenses (including reasonable attorneys' fees) brought by a third party and arising out of or relating to: (a) your breach of these Terms, the Waiver or the Certification Program Terms; (b) Your Content; (c) any inaccurate or incomplete information you gave us, including health information; (d) the condition of the location you provide for a Session, or the acts of anyone present at it; or (e) any services you provide to others, including any services you offer using techniques learned in our Courses or while holding a Stretchtogo certificate. We may take control of the defense of any such claim at our own expense, and you will cooperate with us. This Section does not require you to indemnify us for our own gross negligence or intentional misconduct.

20. Dispute resolution: binding arbitration and class-action waiver

In short: if we have a dispute we can't resolve informally, it will be decided by a neutral arbitrator, not a judge or jury, and only on an individual basis. Small-claims court is still available. You can opt out within 30 days.

20.1 Informal resolution first. Before starting any arbitration or court proceeding, you and we each agree to try to resolve the dispute informally. The party raising the dispute must send the other a written notice describing the dispute and the relief sought (to us through our contact form, starting your message with "Dispute Notice", or by mail to our address above; to you at the email address associated with your account or booking). If the dispute is not resolved within 60 days after the notice is received, either party may begin arbitration. Any applicable limitation period is paused while this informal process is under way.

20.2 Agreement to arbitrate. Except as provided in Sections 20.3 and 20.8, you and we agree that any dispute, claim or controversy arising out of or relating to these Terms, the Services, any Session, Course or certificate, the Waiver, or our relationship (a "Dispute") will be resolved exclusively by final and binding individual arbitration, and not in court. This includes Disputes about the scope, validity, enforceability or arbitrability of this Section 20, which the arbitrator will decide, except that a court will decide Disputes about Sections 20.5 (class-action waiver) and 20.6 (mass arbitration).

20.3 Exceptions. Either party may (a) bring an individual claim in a small claims court in Miami-Dade County, Florida, or in the county where you live, if the claim qualifies and stays in that court; and (b) seek an injunction or other equitable relief in court to stop infringement or misuse of intellectual property, or unauthorized access to the Services.

20.4 Rules and procedure. The arbitration will be administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules then in effect (available at adr.org), as modified by this Section, before a single arbitrator. The arbitration will take place in Miami-Dade County, Florida, or, at your election, by video conference or in the county where you live; if the claim is for $10,000 or less, it may be decided on written submissions unless the arbitrator decides a hearing is needed. We will pay all AAA filing, administrative and arbitrator fees for any arbitration you start, other than an amount equal to the filing fee you would pay to bring the claim in court, unless the arbitrator finds your claim was frivolous or brought for an improper purpose. The arbitrator may award any individual relief that a court could award under applicable law, and the award may be entered as a judgment in any court with jurisdiction. The Federal Arbitration Act governs the interpretation and enforcement of this Section 20.

20.5 Class-action and jury-trial waiver. YOU AND WE EACH AGREE THAT DISPUTES WILL BE RESOLVED ONLY ON AN INDIVIDUAL BASIS, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, PRIVATE ATTORNEY GENERAL OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate claims of more than one person and may award relief only in favor of the individual party seeking it and only to the extent needed to provide relief on that party's individual claim. YOU AND WE EACH WAIVE ANY RIGHT TO A JURY TRIAL. If this Section 20.5 is found unenforceable as to a particular claim or remedy, that claim or remedy (and only that claim or remedy) will be severed and decided in court under Section 21, after the individual arbitration of all other claims is complete.

20.6 Mass arbitration. If 25 or more similar demands for arbitration are filed against us by or with the help of the same or coordinated counsel, the demands will be administered in batches of up to 25 (one demand per claimant in each batch), with one arbitrator per batch, and the remaining demands will be held in abeyance until each batch is resolved. Any limitation period is paused for held demands. This Section does not limit either party's right to settle any claim.

20.7 Time limit. To the extent permitted by law, any Dispute must be started within one year after it arises, or it is permanently barred. This does not shorten any period that the law says cannot be shortened.

20.8 30-day right to opt out. You may opt out of this agreement to arbitrate by sending us a written notice within 30 days after you first accept these Terms (or, for existing users, within 30 days after these Terms are first posted). The notice must include your name, the email address associated with your account or booking, and a clear statement that you opt out of arbitration. Send it through our contact form, starting your message with "Arbitration Opt-Out", or by mail to our address above. Opting out does not affect any other part of these Terms, and it does not affect any earlier arbitration agreement between us.

20.9 Changes to this Section. If we change this Section 20, the change will not apply to a Dispute we already know about or that you have already notified us of. You may reject any material change to this Section by emailing us within 30 days after it takes effect, in which case the previous version of this Section 20 will continue to apply to you.

21. Governing law and venue

These Terms and any Dispute are governed by the laws of the State of Florida, without regard to its conflict-of-laws rules, and, where applicable, by the Federal Arbitration Act. For any Dispute that is not subject to arbitration, or if arbitration is found not to apply, you and we consent to the exclusive jurisdiction of, and venue in, the state and federal courts located in Miami-Dade County, Florida, and waive any objection based on inconvenient forum.

22. Suspension and termination

You may stop using the Services and close your account at any time by contacting us. We may suspend or end your access to all or part of the Services, cancel bookings, or close your account, at any time if you breach these Terms or if we reasonably believe it is necessary to protect our practitioners, learners, other users, the Services or ourselves. If we end your access for reasons other than your breach, we will refund any prepaid amounts for Services you have not received. Sections that by their nature should survive, including Sections 10.3 to 10.6, 11 (license to Your Content), 12, 17, 18, 19, 20, 21 and 24, survive termination.

23. Changes to these Terms

We may update these Terms from time to time. We will post the updated Terms on our websites with a new effective date and, if the changes are material, we will give you reasonable notice (for example, by email or a notice on the site) before they take effect. Changes apply going forward and do not affect bookings or purchases confirmed before the change, except as required by law. If you keep using the Services after changes take effect, you accept the updated Terms. If you do not agree, you must stop using the Services.

24. General

Entire agreement. These Terms, together with the documents listed in Section 1, are the entire agreement between you and us about the Services and replace any earlier agreements on the same subject.

Severability. If any part of these Terms is found unenforceable, that part will be enforced to the maximum extent permitted and the rest of these Terms will remain in effect (subject to Section 20.5).

No waiver. Our failure to enforce any right is not a waiver of that right.

Assignment. You may not assign or transfer these Terms without our written consent. We may assign them in connection with a merger, acquisition, reorganization or sale of assets, or to an affiliate.

Independent contractors. Practitioners may be employees or independent contractors of Stretchtogo LLC. Nothing in these Terms creates a partnership, joint venture, employment or agency relationship between you and us.

Force majeure. We are not liable for delays or failures caused by events beyond our reasonable control, such as severe weather, hurricanes, natural disasters, illness, accidents, traffic or transit disruption, utility or internet failures, or government action. If we have to cancel a Session for one of these reasons, we will offer to reschedule or refund it.

Electronic communications. You agree that we may communicate with you electronically, and that agreements, notices and other communications we provide electronically satisfy any legal requirement that they be in writing. Your electronic acceptance (for example, by checking a box) has the same effect as a handwritten signature.

Headings and summaries. Headings and the "In short" summaries are for convenience only and do not limit or change the meaning of the Terms.

Language. These Terms are written in English, which controls over any translation.

25. Contact us

If you have questions about these Terms, please contact us through our contact form or by mail at:

Stretchtogo LLC
1100 Brickell Bay Ave, Miami, FL 33231