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Before your session

Client Waiver, Release of Liability and Informed Consent

Effective

IMPORTANT — PLEASE READ CAREFULLY. THIS IS A LEGAL DOCUMENT THAT AFFECTS YOUR RIGHTS. By checking the waiver box when you book, you agree to it. It includes an assumption of risk and a release of liability that includes claims based on the NEGLIGENCE of Stretchtogo and its practitioners, to the extent permitted by Florida law. If you do not agree, do not book or take part in a Session.

1. Parties and scope

This Client Waiver, Release of Liability and Informed Consent (this "Waiver") is an agreement between you, the person receiving assisted-stretching services ("you" or the "Client"), and Stretchtogo LLC ("Stretchtogo"), for the benefit of Stretchtogo and its owners, officers, employees, practitioners (whether employees or independent contractors), contractors, agents, successors and assigns (together, the "Released Parties").

This Waiver applies to every in-person or virtual assisted-stretching session, the Custom Stretch & Strength Program, and any related instruction, assessment, travel to your location, and activity before, during or after a session (each a "Session"), whether booked now or in the future, until you withdraw your acceptance in writing. It supplements our Terms of Service.

2. Nature of the service

In short: a practitioner helps you stretch, fully clothed. It isn't massage or medical care.

Assisted stretching is a fitness and wellness activity. During an in-person Session, a Stretchtogo practitioner will guide you through active and passive stretches, physically placing their hands on your body to support and move your limbs, trunk and joints through a range of motion, and may use body weight and leverage to deepen a stretch. Sessions may include breathing, relaxation and body-awareness guidance. You remain fully clothed throughout. Virtual Sessions consist of live, coached instruction over video, without physical contact, while you perform stretches on your own.

Assisted stretching is not massage therapy, physical therapy, chiropractic care, athletic training, or any form of medical or health care. Practitioners are not licensed to, and will not, diagnose any condition, perform massage or manipulate soft tissue for therapeutic purposes, perform spinal or joint manipulation, treat or rehabilitate an injury, or prescribe exercise for a medical condition.

3. Not medical advice; consult your physician

Nothing a practitioner says or does, and nothing on our websites or in our messages, is medical advice. You should consult a physician before beginning assisted stretching or any new physical activity, and especially if you are pregnant, have recently had surgery, or have (or suspect you have) an injury, a heart, blood-pressure, circulatory, bone, joint, spinal, nerve or connective-tissue condition, osteoporosis, a hypermobility condition, a blood-clotting condition, or any other medical condition. By accepting this Waiver, you confirm either that you have consulted a physician and been cleared to participate, or that you have voluntarily chosen to participate without doing so and accept responsibility for that choice.

4. Inherent risks

In short: stretching carries real risks, including injury. You understand and accept them.

You understand that assisted stretching involves physical exertion and moving your body toward the limits of its range of motion, and that it carries inherent risks that cannot be eliminated even when a Session is performed carefully. These risks include, but are not limited to:

  • muscle soreness, stiffness, cramps, bruising or fatigue;
  • strains and sprains, and muscle, tendon or ligament tears;
  • joint injury, dislocation or subluxation, and aggravation of existing joint, spinal or disc conditions;
  • nerve irritation, numbness or tingling;
  • dizziness, light-headedness, fainting or falls, including when getting up or changing position;
  • aggravation of any pre-existing injury, illness or condition, whether or not you knew of it or disclosed it;
  • risks relating to pregnancy;
  • in rare cases, fractures, cardiovascular events, serious injury, permanent disability or death; and
  • for in-person Sessions at your location, risks arising from the condition of that location (for example, slips, trips and hazards), and for virtual Sessions, risks arising from performing stretches without a practitioner physically present to support or correct you.

5. Your duty to disclose

You agree to tell us completely and truthfully, in the booking intake questions and again to your practitioner before each Session, about:

  • any injury, pain or recent surgery;
  • any medical condition, diagnosis or limitation, including those listed in Section 3;
  • whether you are, or may be, pregnant, and how far along;
  • any medications or substances that could affect your balance, circulation, sensation, pain response or healing (for example, blood thinners, muscle relaxants or pain medication); and
  • any advice a health-care provider has given you about physical activity.

You also agree to tell the practitioner immediately if anything changes, including during a Session. You understand that the practitioner relies on what you disclose, that failing to disclose increases your risk of injury, and that you are responsible for the consequences of any information you withhold or give inaccurately. The practitioner may decline to perform, modify or stop any stretch or Session based on what you disclose.

You are in control. You may ask the practitioner to ease off, change or stop any stretch, or to end the Session, at any time and for any reason, and the practitioner will stop. You agree to communicate promptly and honestly about pressure, intensity, discomfort or pain, and to stop and tell the practitioner immediately if you feel sharp or unusual pain, numbness, dizziness, shortness of breath, chest discomfort or anything else that concerns you.

You consent to the practitioner touching you as reasonably necessary to perform assisted stretching, as described in Section 2. Practitioners will never touch the genitals or breasts, will ask before placing a hand near any other sensitive area (for example, to stabilize the hip or pelvis), and Sessions are strictly non-sexual. You may withdraw or limit your consent to touch at any time, and you may ask the practitioner to explain a stretch before performing it.

7. ASSUMPTION OF RISK

I HAVE READ AND UNDERSTAND THE NATURE OF ASSISTED STRETCHING AND ITS RISKS DESCRIBED ABOVE. I PARTICIPATE VOLUNTARILY, AND I KNOWINGLY AND FREELY ASSUME ALL RISKS OF PARTICIPATING, BOTH KNOWN AND UNKNOWN, INCLUDING RISKS ARISING FROM THE NEGLIGENCE OF THE RELEASED PARTIES, TO THE FULLEST EXTENT PERMITTED BY LAW.

8. RELEASE OF LIABILITY, INCLUDING NEGLIGENCE

IN CONSIDERATION OF BEING ALLOWED TO RECEIVE SESSIONS, I, FOR MYSELF AND FOR MY HEIRS, EXECUTORS, ADMINISTRATORS, PERSONAL REPRESENTATIVES AND ASSIGNS, HEREBY RELEASE, WAIVE, DISCHARGE AND COVENANT NOT TO SUE THE RELEASED PARTIES FROM AND FOR ANY AND ALL CLAIMS, DEMANDS, LIABILITIES, CAUSES OF ACTION, LOSSES AND DAMAGES OF ANY KIND, INCLUDING FOR PERSONAL INJURY, ILLNESS, DISABILITY, DEATH AND PROPERTY DAMAGE, ARISING OUT OF OR RELATED TO ANY SESSION, WHETHER CAUSED BY THE INHERENT RISKS OF ASSISTED STRETCHING OR BY THE ORDINARY NEGLIGENCE OF ANY RELEASED PARTY, TO THE FULLEST EXTENT PERMITTED BY FLORIDA LAW.

I UNDERSTAND THAT BY ACCEPTING THIS WAIVER I AM GIVING UP MY RIGHT TO SUE THE RELEASED PARTIES FOR INJURIES CAUSED BY THEIR NEGLIGENCE.

This release does not apply to claims arising from a Released Party's gross negligence, recklessness or intentional misconduct, or to any liability that cannot be released under applicable law.

9. Indemnity

To the fullest extent permitted by law, you agree to indemnify and hold harmless the Released Parties from any claim, loss or expense (including reasonable attorneys' fees) brought by you or anyone claiming through you, or by any third party, to the extent arising from (a) information you failed to disclose or disclosed inaccurately, (b) the condition of the location you provided for a Session, or (c) the acts or omissions of anyone present at your location other than a Released Party.

10. Your space, photos and recordings

You confirm that the location you provide for an in-person Session is safe, reasonably clean and private, free of hazards, and that you are entitled to use it and invite the practitioner there. The practitioner may ask you to rearrange the space or decline to proceed if it is unsafe.

If you upload an optional photo of your space, you consent to us using it only to prepare for your Session, and you confirm that it shows only the floor area and does not show other people or private documents. We handle photos as described in our Privacy Policy.

We will not photograph, film or record you during a Session without your prior express consent, and you agree not to record a practitioner without the practitioner's consent.

11. Emergency care

If you appear to need emergency medical attention during a Session, you authorize the practitioner to call emergency services (911) and to provide or arrange basic first aid. You are responsible for the cost of any emergency or medical care you receive.

12. Minors

This Waiver is for adults (18+) accepting for themselves. A minor may receive a Session only if a parent or legal guardian has made the booking, we have agreed in advance in writing, the parent or guardian has signed our separate minor-participation consent form, and the parent or guardian remains present throughout.

13. Electronic acceptance, severability and governing law

You agree that checking the waiver box when you book is your electronic signature on this Waiver, has the same legal effect as a handwritten signature, and applies to each Session you book or receive (including Sessions booked for you by someone else or booked by us on your behalf). We keep a record of the date and time of your acceptance and of the version accepted. You may print or save this page at any time, and you may ask us for a copy.

This Waiver is intended to be as broad and inclusive as permitted by Florida law. If any part is held invalid or unenforceable, that part will be enforced to the maximum extent permitted and the rest will remain in full force. This Waiver is governed by the laws of the State of Florida, and disputes relating to it are subject to the dispute-resolution section (including arbitration) of our Terms of Service.

14. Your acknowledgment

BY CHECKING THE WAIVER BOX, I CONFIRM THAT: I AM AT LEAST 18 YEARS OLD; I HAVE READ THIS ENTIRE WAIVER AND UNDERSTAND IT; I HAVE HAD THE OPPORTUNITY TO ASK QUESTIONS; I HAVE DISCLOSED, AND WILL CONTINUE TO DISCLOSE, ALL RELEVANT HEALTH INFORMATION; AND I AM ACCEPTING IT VOLUNTARILY, INTENDING IT TO BE A COMPLETE AND UNCONDITIONAL RELEASE OF LIABILITY, INCLUDING FOR NEGLIGENCE, TO THE FULLEST EXTENT PERMITTED BY LAW.

Questions about this Waiver? Contact us before booking through our contact form.